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CONNEQT is Hiring for Customer Service Executive | work from home job | job for freshers

CONNEQT is Hiring for Customer Service Executive



Introduction:

Are you looking for an exciting career opportunity in the customer service industry? Look no further than CONNEQT BUSINESS SOLUTIONS LIMITED! CONNEQT is currently hiring for Customer Service Executives who are fluent in English and Kannada with proficiency in any other regional language. Whether you are a fresher or an experienced professional, we welcome you to apply for this position.


Job Description and Requirements:

As a Customer Service Executive, your primary responsibility will be to assist our clients with their queries and concerns via phone or email. You will be required to work from home, making this an ideal opportunity for those who prefer to work remotely. You must have a laptop and a broadband connection (40 Mbps) to be considered for this role.


Notice Period:

CONNEQT is looking for candidates who are available to join us immediately. The notice period for this position is for immediate joiners only. The working schedule will be six days a week with one rotational week-off, and you will work a day rotational shift (any 9 hours between 7 AM and 1 AM).


Salary:

The salary offered for this position is Rs. 14500 (take home). Additionally, you will have the opportunity to work with a dynamic team and grow your career in the customer service industry.


Rounds of Interview:

The interview process will involve an initial screening/ops round, so be sure to prepare yourself accordingly. If you're interested in this position, please reach out to our HR team - Parvathi (9538504492) or Amena (9964751280) - and they will guide you through the application process.


At CONNEQT BUSINESS SOLUTIONS LIMITED, we value diversity, inclusivity, and equal opportunities for all. We look forward to hearing from you soon!


Important Details:

  • Company: Q Conneqt 
  • Job Position: Customer Service Executive 
  • Experience: Freshers and experienced both are eligible  ( 0-1 Years of experience)
  • Location: Work From Home 
  • Qualifications: 12th Pass/ Any Graduate
  • Salary: 14500/- Per Month


Job Duties and Responsibilities:

  • Help customers resolve their complaints by offering effective solutions.
  • Handle a high volume of incoming calls and answer customer queries.
  • Assess customers' needs and work to satisfy them.
  • Establish strong, long-lasting relationships with customers by communicating openly and honestly.
  • Provide accurate and complete information using the appropriate tools and methods.
  • Address customer complaints and offer suitable solutions within the specified time frame.
  • Demonstrate strong multitasking skills, prioritize effectively, and manage time efficiently.


Skills and Requirements:

  • Strong interpersonal and verbal communication skills.
  • Proficient in computer skills.
  • High school diploma or equivalent.
  • Fluency in English and Hindi, with additional fluency in Telugu or Kannada.
  • Ability to work flexible schedules and rotate shifts as needed.


Application Process:

  • Click on the "Apply Now" link provided below.
  • This will take you to the career page of QConneqt where you can find more details about the position.
  • Review the job requirements and complete the application form with all the necessary information.
  • After filling out the form, click on the "Submit" button to send your application.
  • The company will review your application and contact you if you are shortlisted for further consideration.


Apply Link: Click Here 

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